Shipping & Return Policy

myPelvicBra will refund most items within 30 days of purchase, provided they are in resellable condition. Items must not be damaged, soiled, washed, altered, or worn, and all labels and tags must be attached and returned in the original packaging. 

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The following exceptions apply: 

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• After 30 days, you will receive an e-merchandise credit. 

• For hygiene and safety reasons, we can only accept returns if the product is unworn and the above conditions are met. 

• Gift cards are Final Sale. 

• Some items are marked “Final Sale” and cannot be returned, even with a receipt. ​

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Return Process: 

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For returns, please fill out our Return/Exchange form to receive a prepaid shipping label. Refunds will be issued to the original payment method within 7 business days of receiving the returned item. 

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*Please Note 

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Exchanges are processed as returns. If you prefer an item in another color or size, please fill out our return/exchange form, and a prepaid shipping label will be provided for your return. Once we receive your return, we will issue a refund. To ensure availability due to limited stock, we encourage you to place a new order for the replacement item right away rather than waiting for the return process to be completed. Exchanges between different styles will also be treated as a return. 

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International Returns: 

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Please note that we do not cover shipping fees for international returns or exchanges. The shipping costs for international returns/exchanges are the customer's responsibility. Once we receive your return, we will promptly process your refund.